So the question is, howĭo I delete a mail item from the 'Drafts' folder. I have turned off and disabled all client devices just in case 'Activesync' was causing a problem or had the message stuck somehow in it's client folder, but this has no impact. I cannot see any way to remove this message. If I refresh the browser or just wait a few minutes the message reappears. When I do delete the message from OWA it momentarily leaves the 'Drafts' folder in OWA and does NOT go into the 'Deleted Items'. If I search-mailbox I can find a record of the message in theĭrafts folder, but I cannot delete it. I cannot delete this message from OWA or from the EMS.
This user tried to send a message to another user in the organization and it did not go through, and is stuck in drafts in OWA. There appear to be no messages stuck in the queue, and all mail flow for this user and for the Exchange organization is working properly. I have a user with a message stuck in their 'Drafts' folder and this message cannot be deleted. I have seen three separate forums asking for a resolution to this problem, but no proposed solutions, and the threads just end without resolution. So the question is, how do I deleteĪ mail item from the 'Drafts' folder. I cannot seeĪny way to remove this message. If I search-mailbox I can find a record of the message in the drafts folder,īut I cannot delete it. Tried to send a message to another user in the organization and it did not go through, and is stuck in drafts in OWA. Martin Just trying to get by in a frantic and disconnected world.I have a user with a message stuck in their 'Drafts' folder and this message cannot be deleted. Outlook appears to be running better and the steps suggested have prompted me to look at various settings more closely and may have helped matters. In 'Options > Add-ins' there are no active add-ins. The only Add-in I see mentioned when I view 'Manage COM Add-ins' is a TeamViewer meeting add in that we never use and have no need for. I have also not ran Outlook in safe mode yet and as far as I am aware Although I've created a new profile I have not activated it yet because I did the repair and modified the send/receive groups first and will monitor this today. Whilst typing this I am monitoring the status bar and all activity and occasionally double click on the send/rec notification so observe progress and see that synchronising always takes much longer than the sending and sometimes a minute or so even though I'd love to know what it is synchronising when nothing has changed. To me, that means that Outlook should not be doing anything for 5 minutes in between checking for new emails but, within a minute (ish) I just saw 'Synchronizing Inbox' appear in the status bar - although it was brief. (every 5 minutes) is the 'All Email Accounts' entry. I have unscheduled the 'All Accounts' entry so the only send/receive entry that is active Not sure why Outlook has 2 sets of send/receive rules but so be it. The send/receive group settings is set for 'All Accounts' and 'All Email Accounts' to 5 minutes. Perhaps that is because 'All Accounts' and 'All Email Accounts' are both active for sending & receiving?
Synchronising appears FOUR TIMES in the Progress window when there's only 2 accounts. Whether it is doing it as often or as slowly is yet to be seen. I ran the Repair Office tool and it did whatever it did and then I launched Outlook again for a while to see if I could detect any changes and it is still synchronizing the 2 IMAP accounts. All I can tell you is that IĪh, I finally found it under 'Account' (who puts the product version number in Account?) I'd love to tell you the exact version number but, as seems typical these days, I can't find it because it's not where Microsoft products have had the 'about' for 20 years and I have no idea where to find the version number.